Seeing the Forest and the Trees: Applying a Systems Thinking Lens to Design Sustainable and Scalable Integrated Service Delivery Approaches to Expand Access to Postpartum Family Planning for First-Time Parents

Session Date: April 22, 2021

Session Description: Scalability and sustainability of any approach to introduce or strengthen services within any service delivery point (SDP) are determined by system implications; integration adds complexity, requiring careful assessment of system effects. We developed a systems-informed, participatory design process to identify scalable integration approaches to increase use of postpartum family planning (PPFP) by young, first-time parents (FTPs). The process included adapting and applying a management systems theory that depicts organizational functions and relations required between them for effective systems. To guide discussions, we developed a “viability assessment tool” entailing practical, client-centered questions assessing effects of integrating PPFP into an SDP. System elements considered included staff workload, training and job descriptions; client flow; infrastructure; coordination within/between SDPs, and harmonizing data and information systems. In this participatory session, we will share and discuss the systems-informed design process using practical examples of integration approaches assessed, and identify opportunities for application of systems thinking in participants’ own work.

Session File(s) Seeing the Forest and the Trees: Applying a Systems Thinking Lens to Design Sustainable and Scalable Integrated Service Delivery Approaches to Expand Access to Postpartum Family Planning for First-Time Parents PPT.pdf